Tenant Accounts
Unassigned Payments
How do I terminate a tenancy?
How do I set up my AST and store it on COHO?
How do I record a rent increase on COHO?
A tenant has moved out but COHO is saying there is rent due, why?
How to show deposit repayment on settlement statement
How do I deactivate a property or room?
I want to cancel my account on COHO. How do I do this?
I am using the open banking feature but it's stopped pulling transactions through to COHO. Why and how do I resolve this?
How can I embed a YouTube link into the Welcome Pack?
How do I use GoCardless in COHO?
How can I edit or change the trading name on my account?
How do I change my notification settings?
Rents > How to issue a refund for an overpayment
XERO Integration - Mapping Rent Book charges of type OTHER to custom chart of accounts
Rents → Reversing a settled rent due charge
Financial Item → Reversing a supplier charge
Property Ownership Changes or Updating Information
Moving a Tenancy
Split Bank Transaction
Can I use TDS as a landlord?
Management Commission > Penny Rounding Error
Amending deposit record or adding deposit record on adding tenancy
I do not want to track a certain compliance document, how do I turn it off?
I have sent an email / sms but cannot find it in the Message Centre
I do not wish to advertise my properties on COHOs Find a Home Tenant Marketplace, how do I turn this off?
The 'Deposit Management' panel does not show, how can I resolve this?
Payment disbursements / Bulk payment disbursements using COHO with the XERO integration
Tenant has reported Inventory discrepancies and I need to add the Inventory served and re issue it to them
Disbursement of rent and/or management fees not showing when creating a settlement statement