Graphical User Interface

Graphical User Interface

COHO has been created to be as easy to use as possible. When you log into your account, you default to the main organization page. 

Organization Level This page has very top level information that includes all properties and all tenants. 
From your organization page you can navigate down to property level by clicking any property on the properties panel.

Property Level This page has all information related to the property. This is where compliance documents for the property will be stored.
From a property page you can navigate down to room level by clicking any room on the rooms panel.



Room Level This page is for all room related information and the information about the tenant that occupies the room. This is where you will store AST documents and deposit information for the tenant etc. 


‘What is going on today?’
This panel allows you to see what is going on today including important actions in regards to Onboardings, Viewings, Maintenance, Rent Reviews, Actions and Transactions. By clicking on any of the boxes, you will navigate to the main panel for that action. 

Side Menu
The side menu can be moved to be placed on either the left or right-hand side of the page by clicking the arrow. In this side menu it splits COHO down into panels. By clicking on any of the boxes in the side menu, will take you to the main panel selected. 
Minimise / Maximise Arrows
Allows you to shrink the side panel down to one single column.

Focus-on / Focus-off Mode
Focus Mode allows you to see one panel at a time displayed on the screen. This can be toggled on and off by clicking the focus mode icon.

Global Options
Here you can send messages, emails, add notes, add actions and add financial items quickly, without needing to go to the respective panel.

Start Something
Here you can start an onboarding, viewing, or add a new maintenance issue quickly, without needing to go to the respective panel.

Dark Mode / Light Mode
Dark mode and light mode can be toggled by clicking the relevant button on the side menu.

You can also toggle dark and light mode by clicking the down arrow next to your user settings.

Help & Support

The Help & Support section allows for easy navigation to our Product Guide, Troubleshooting Guides, Tutorials & Webinars on our YouTube channel and raising a Support ticket.
    • Related Articles

    • TDS User Guide

      What is TDS? TDS is one of the main deposit protection scheme in the UK https://www.tenancydepositscheme.com/. Using it from COHO will use their custodial scheme, and is free of charge. Setting up TDS The set-up of the integration between TDS and ...
    • GoCardless User Guide

      Introduction COHO has an integration with GoCardless. GoCardless is a payment processing platform, which allows you to automate payment collection. This guide won’t go into the details of how to use GoCardless, it will focus on the integration ...
    • Users & Your Account

      The Users panel allows you to see who has access to the account, add new users and change user access roles. Users New Users can be invited by clicking ‘Invite new user’. Invite New User To add a new user, you will need to enter a forename, surname ...
    • Miscellaneous Items

      In this section we will explore the miscellaneous items that don’t specifically fit into previous sections. User Settings Your personal user settings can be accessed by clicking the drop down box on your profile: Settings: To navigate to your ...
    • Glossary

      API: Application Programming Interface. Applicant: Word used to describe a prospective tenant going through the onboarding process. AST (tenancy agreement): Assured Shorthold Tenancy. CC: or Carbon Copy is the header used to enter an email address ...