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Onboarding
The Onboarding panel in COHO has been designed as an easy to follow 6 step process. When you’re ready to begin a new onboarding of a new tenant you can navigate to the Onboarding panel and click ‘Onboard new applicant’. Onboarding a new tenant can ...
Rent Schedules & Rent Collection
This section will cover how to generate rent schedules for your tenants, how to reconcile rents manually and credit control settings. If your organisation has bank accounts connected for automated rent reconciliation you should not be logging ...
GoCardless User Guide
Introduction COHO has an integration with GoCardless. GoCardless is a payment processing platform, which allows you to automate payment collection. This guide won’t go into the details of how to use GoCardless, it will focus on the integration ...
Properties
The Properties panel sits on your main account page. This is the main panel where you can see all properties that have been added onto the account. You can click any of the property boxes to take you through to that property page. +New Property By ...
Tenancy Summary & Information
The tenancy summary and all tenancy information can be found by navigating to any tenancy/room. If the room or property is available on COHO, you can choose to ‘+ New onboarding’ (See also Onboarding) or ‘New tenancy’ (someone onboarded outside of ...